I hired By The Way Labs after vetting several other teams for high-level technical advisement and expansive web development. It was immediately clear that Jon and his partners were not simply contract service providers who were a lot of fun to work with, but truly valuable members of our team; leading our scopes, delivering technical expertise and providing honest and direct feedback during the often challenging discovery process. Jon’s thorough (and humorous!) communication style kept us informed, allowed for collaboration and provided the training and education required for our internal team members to manage a robust content database. I highly recommend BTWL as a tech parter, especially for any large and complex project.