ServicesStrategic, Creative, and Technical Expertise to Power Your Digital Success

We build more than just websites - we craft scalable, high-performing digital experiences that align with your goals. Whether you need a brand new platform, a strategic refresh, or ongoing support, we bring together strategy, design, content, and development to create solutions that engage audiences and drive results.

With a collaborative, problem-solving approach, we partner with you to define, build, and evolve your digital presence - ensuring long-term success in an ever-changing landscape.

Effective strategy lays the foundation for every successful digital project. Our process begins with in-depth research and discovery, uncovering insights about your market, competitors, and customers. From there, we define clear goals and success metrics that guide each stage of development, ensuring alignment across stakeholders. With a strong focus on SEO competitor analysis and narrative structure, we craft brand stories that resonate with your audience while positioning your business to stand out in a crowded digital landscape.

We’ll craft the best imagery to complement your message - whether it’s custom photography, illustration, stock images, or  iconography. We can work within your established brand guidelines or develop a style guide from the ground up to help your team - and brand - stay on message.

Design without smart development falls flat, and development without design feels clunky. At By The Way Labs, these two disciplines work hand in hand to create digital experiences that are both beautiful and built to perform. Our team blends user-focused design, platform expertise, and custom solutions to ensure your site doesn’t just look good — it works seamlessly for your business goals. From elegant front-end interfaces to complex backend architectures, we deliver web applications that scale, integrate, and endure.

Continuous Support by the very team that built your project. Whether you need occasional updates, or continuous product development, By The Way Labs offers blended-services packages to provide expert level support in content marketing, development, and design.

Natasha Lorens

I hired By The Way Labs after vetting several other teams for high-level technical advisement and expansive web development. It was immediately clear that Jon and his partners were not simply contract service providers who were a lot of fun to work with, but truly valuable members of our team; leading our scopes, delivering technical expertise and providing honest and direct feedback during the often challenging discovery process.

Jon’s thorough (and humorous!) communication style kept us informed, allowed for collaboration and provided the training and education required for our internal team members to manage a robust content database. I highly recommend BTWL as a tech parter, especially for any large and complex project.

Natasha Lorens
Vice President of Operations | Livability